The quality of translation service lies in how the translated product is delivered.

Get a Comprehensive Guarantee

Together with product quality, service quality ensures complete satisfaction when purchasing professional Japanese translation service.

Many assume acceptable product quality can offset poor service quality. However, poor service can be as costly and disruptive as a subpar product. Imagine delaying a multi-million-dollar product launch due to translation issues, only to have a customer service representative dismiss the problem with, “It’s not our fault — it’s yours.”

How to Assess Translation Service Quality

1. Research Reputation
   Online research is invaluable for assessing a company’s customer service reputation. Use search terms like “feedback,” “reviews,” or “reputation” alongside the company name. For example, try searching saeculii Japanese translation feedback.

   Pro Tip
   Start your review from page 4 of search results. Many companies engage in “profile washing” by creating fake positive content to bury negative reviews on the first few pages.

2. Analyze Emails
   Evaluate the professionalism of email communications. Well-structured and thoughtfully written emails reflect the company’s commitment to professionalism, which typically extends to their customer service.

   Note: While global cultures may influence communication styles, professionalism is the universal benchmark.

By researching reputation and analyzing emails, you can identify companies that prioritize professionalism, ensuring quality service and reliable delivery of translation products.

The Value of a Comprehensive Guarantee

The best assurance of service quality is a Complete Satisfaction or 100% Money-Back Guarantee. Companies offering this

Demonstrate confidence in their service and commitment to client esatisfaction.

By following these steps, you’ll be well-equipped to secure professional Japanese translation services that meet your expectations.

Click for the Professional Guide – Japanese Translation Service Satisfaction

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About the Author
Ivan Vandermerwe is the CEO of SAECULII YK, the owner of Tokyo based Translation Service Japan Visit SAECULII for the latest professional case studies, articles and news on Japanese Translation Services

Copyright (C) SAECULII YK. All rights reserved. Reproduction of this article is permitted with inclusion of the “About the Author” reference as is (including text links, japan-translators.saeculii.com/english/services/japanese-translation-services.cfm), and this copyright information. Articles may not be altered without written permission from SAECULII YK.